• I need to edit a post in the Community

    So you were re-reading that post you made and suddenly realize that you’ve got a horrible typo or it doesn’t read like you want and decide that you want to change it. But wait a minute, you don’t see an edit button anywhere. You could swear it was there before,…

  • How can I update my company name?

    So you’ve rebranded and you’re chomping at the bit to update your Tribal profile. Uh-oh, seems like we don’t have a way for you to do it yourself (yet)😣 Worry not! You can just send us an email to help@thetechtribe.com and let us know your awesome new company name and…

  • How can I submit a feature request for Growably?

    Part of the limitations for Growably is that since we didn’t develop it, we have little to no control over new features. This includes feature requests. However, if there is a feature that you are particularly interested in, you could always go to the HighLevel Ideas page and search for…

  • Can I re-watch Nigel’s welcome video on Growably?

    If you decide to skip the Growably Overview video when you first logged in (or closed it accidentally or simply want to re-visit something that you remembered seeing there) and are now wondering, “Awe heck, now how do I get that video back?”, we’ve got you covered. You can find…

  • Why doesn’t the Tribal Merch Store ship to my address?

    If you receive the following error during the check out process at the Tribal Merch Store: This order can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again. It is because unfortunately, either due to crazy tax…

  • Where can I find my invoices?

    Each time a payment is charged to your Credit Card, our billing engine (ThriveCart) will send you a Payment Receipt/Invoice to the email address of the Primary Account Holder. These emails are sent from receipts@thrivecart.email so it’s worth whitelisting that email to make sure nothing gets lost to an over-zealous…

  • How do I remove a member?

    Only group Leaders and group Owners can add and remove members. So, if you are the group leader/owner you can go to the Members tab of the group and find the member that you want to remove, click on the sprocket icon dropdown and click on Remove from Club. If…

  • I’m a vendor, can I promote stuff in my Products User Group?

    In the Tribal Community, we have built a specific area for Product User Groups. For example, we have User groups for Datto, ConnectWise, HaloPSA, Kaseya and many more. users. We create these groups when there has been enough conversation around a particular product inside the Tribe to warrant them having…

  • What are the Vendor/Product Mini-Tribes / User-Groups?

    hen there is enough interest shown by the Tribe in a specific Product or Vendor, we will start a dedicated Mini-Tribe / User Group so that more conversations about that particular vendor can take place in a dedicated section inside the Community. Tribers will have to click a JOIN button…