• How do I setup a Forum / Community Signature?

    We don’t currently allow Tech Tribers to set their own signatures inside the Tech Tribe Community to keep up our “no advertising unless approved” policy and to limit the noise inside the Tribe (unlike most communities, we intentionally keep the noise very low).    However, you may have noticed that…

  • Can I rejoin the Tribe after my account has been Cancelled?

    You absolutely can 🤓 However, if your previous account has been completely cancelled (e.g. if the 6 month PAUSE grace period has expired), then the only way you can re-join is to sign-up again. If you use the same email address as your original account, the system will match up…

  • Is there any commitment or is it just month to month?

    Heck no! Unlike some other programs out there, we don’t want to enforce a commitment term to keep you around. This means that we need to continually make sure that the quality of our offering stays high so you stick around. We still have most of our founding members who…

  • Can I change my billing date?

    Whilst we’d love to be able to help you here, the billing engine we use doesn’t currently have a way for us to update your billing date (yet 😎). This means that the date that you join us is the date you will be automatically billed on each of your…

  • How do I remove an Extra Team Member?

    Simply shoot an email (from your main billing account’s email address) to help@thetechtribe.com and our crack hot support ninjas will make it happen for you 🐱‍👤 As this is a very rare thing, we haven’t built out any automated functionality for it.

  • How is GST managed for Aussies?

    As you’ll see in this article, we have decided to stick with US dollars as our method of payment for the Tech Tribe. And as our HQ is in Australia – we still need to abide by Australian laws and charge 10% GST to our fellow Aussie Tribers. We could have…

  • How do I update my credit card details?

    If your credit card is due to expire our system will automatically let you know and send you to a screen where you can update your details to make sure you don’t lose access to The Tech Tribe. If your card isn’t due to expire but you would like to…

  • Can you send invoices to a separate email?

    Unfortunately, there’s (currently) no way for us to be able to do this with the way our systems integrate (hopefully one day 😎) So we can only support one email for both your Tribe login credentials and where we send your invoices to. If you’d like to update your email…

  • How do I CANCEL my membership?

    While we’d love to see you stick around forever, we know that things change. DID YOU KNOW You can simply pause your subscription and you’ll get to keep your grandfathered pricing for whenever you decide to un-pause. STILL WANT TO CANCEL? If you definitely want to cancel (maybe you’ve sold your business…

  • Can I pay in my local currency instead of USD?

    We thought long and hard about how we’d setup the payment method for The Tech Tribe. And in the end we decided to make all of our pricing in US Dollars 💲 What this means? Even though we’re (mostly) based in Australia, a big chunk of our Tribe members are from…