• My first Invoice isn’t showing in the Stripe Customer Portal?

    When you first joined the Tech Tribe, our billing engine (ThriveCart) emailed you a copy of your first Invoice/Receipt (from receipts@thrivecart.email). However, if you can’t find that email and are needing a copy for your accounting records, you will notice that your first months Invoice doesn’t show up in the…

  • Can I sponsor the Tech Tribe?

    Unfortunately, at this stage, we don’t offer any sponsorships of the Tribe. With ~3,300+ members and 120,000+ posts, we realize we are leaving an awful lot of dollars on the table šŸ˜­ However, we decided that at this stage of our journey it’s better for us to be completely vendor…

  • A Social Media video I uploaded was flagged for Copyright

    All of the background music in the Social Media videos we include in your Tribal Marketing packs is 100% licensed for you to use anywhere. However, every now and then one of the automated copyright protection algorithms on one of the Social Media platforms (e.g. Facebook, Youtube etc) will flag…

  • Handling Unsubscribe Links in Growably

    There’s a number of ways to handle Unsubscribe Links inside Growably and in this video Nigel walks you through the 2 x most common methods:

  • Does Growably have Mobile Apps?

    It most certainly does šŸ¤“ The mobile apps are provided by High-Level (who is High-Level) under the brand LeadConnector (what is LeadConnector). Here’s the links: Apple iOS Devices Android Devices Simply login to the mobile app using your Growably Credentials and away you go! You’ll be able to Chat with…

  • What is LeadConnector

    As you probably know, Growably has been built on a platform called High-Level. High-Level have a lot of Marketing Agencies as clients who white-label their product and resell to their clients. A lot of those Marketing Agencies try to pass off to their clients that they personally built the platform…

  • Can I upload a list of emails to Growably?

    Yes, you can and there’s even a bulk upload feature to help. If you’re using our Growably Mailgun account to send emails, then you can only upload contacts that have previously opted-in to receive info from you (more details here). If you’ve connected your own Mailgun account to Growably, you…

  • How do I connect Growably to Twilio?

    Growably has a deep integration via API with Twilio, allowing you to send SMS & Automated Voice messages to your Prospects & Clients šŸ¤“ However, currently High-Level don’t have a way for you to connect your own Twilio account into Growably. Instead, we need to do it for you through…

  • Where do I find my Mailgun API details?

    If you plan on connecting your own Mailgun account to Growably via the API then you need to securely send us your API key via this form. (connecting Mailgun via the API is the best way – more details here) The steps to get your Mailgun API key are as…

  • Sending the Monthly Email Newsletter

    Each month, we import a Monthly Email NewsletterĀ directlyĀ intoĀ your GrowablyĀ account to make it RIDONKOLOUSLY easy for you to send out šŸ¤“ (literally takes less than 5 minutes) If you aren’t sending anything to the prospects in your world at all, then at least start with something like this. Here’s a quick…