Can I PAUSE my Tech Tribe Membership? Absolutely! We understand that things might change and you might need to take a few months off. Simply follow these...
How do I RESUME my paused membership? First up – welcome home 🤓 To resume your paused membership, simply login using your credentials to the Manage My Membership page...
Can I PAUSE my Account if I’m on an Annual Plan? You sure can 😎 However, due to the way our systems work, here’s what will happen: Your account will still...
Can I pay in my local currency instead of USD? We thought long and hard about how we’d setup the payment method for The Tech Tribe. And in the end...
How do I CANCEL my membership? While we’d love to see you stick around forever, we know that things change. DID YOU KNOW You can simply pause...
Can you send invoices to a separate email? Unfortunately, there’s (currently) no way for us to be able to do this with the way our systems integrate (hopefully...
How do I update my credit card details? If your credit card is due to expire our system will automatically let you know and send you to a...
How is GST managed for Aussies? As you’ll see in this article, we have decided to stick with US dollars as our method of payment for the...
How do I remove an Extra Team Member? Simply shoot an email (from your main billing account’s email address) to help@thetechtribe.com and our crack hot support ninjas will make it...
Can I change my billing date? Whilst we’d love to be able to help you here, the billing engine we use doesn’t currently have a way...
Is there any commitment or is it just month to month? Heck no! Unlike some other programs out there, we don’t want to enforce a commitment term to keep you around....
Can I rejoin the Tribe after my account has been Cancelled? You absolutely can 🤓 However, if your previous account has been completely cancelled (e.g. if the 6 month PAUSE grace...
Why is the Tech Tribe so cheap? No joke, we get asked on average 2-3 times per month why the Tech Tribe pricing is so darned cheap...
Can I use an email address like info@, accounts@, or sales@ to join? The CRM system that we use (ActiveCampaign) for some reason doesn’t like working with generic role based email addresses such...
Can I update my address? Yes you can! You may update your address from My Tribe Membership dashboard and clicking on the “GO TO UPDATE...