To access Growably Support, simply click on the Help (?) Icon in the right of the top Menu-Bar:
A Support Widget will then pop up like this:
If you can’t find the answer to your question in the Help Library that pops up, simply click on the Contact Us button and send in a Support Request 🤓
The Growably Support Team aims to get back to all requests within 24 hours however most are dealt with in typically under 12 hours.
Live Chat Support
The specialized High Level Support Agency we work with is experimenting with Live Chat Support and it is available during the hours of 6am – 9pm PST.
You can access Live Chat from the bottom right corner once you bring up the Support Widget:
If you are having trouble accessing the Support Widget or you are unable to login for some reason, you can email the Growably Support Team directly on firstname.lastname@example.org.
An Important Note
To keep our costs low enough to be able to offer Growably free for our existing Tech Tribe members, we have partnered with a specialized High Level Support agency.
They are specialists at supporting High Level and have support agents right around the world (mostly USA, UK and Australia) to help provide FAST and helpful support.