1. The Tribal Support Experience
  2. Solution home
  3. The Tech Tribe
  4. Billing
Open navigation

Where can I find my invoices?

Each time a payment is charged to your Credit Card, our billing engine (ThriveCart) will send you a Payment Receipt/Invoice to the email address of the Primary Account Holder.


These emails are sent from receipts@thrivecart.email so it’s worth whitelisting that email to make sure nothing gets lost to an over-zealous spam filter ? 


If you are ever missing an invoice, you can also go to the My Tribe Account page and click on the button to open up the Stripe Customer Portal to download all your Invoices.


NOTE: Your first month's invoice won’t show in the Invoice Portal – here’s why.


If you would like your Invoices to go to someone else on your team, here’s some details on how to make that happen.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article